New Hotel Market Opening Process
Follow these steps when opening a new hotel market:
T – 2 Weeks
T – 1 Week
T – 2 Days
T – 1 Day
T
T – 2 Weeks
T – 1 Week
- Create Customer (Hotel customer)
- Create Location, add respective Product Catalog
- Adjust products, prices & planogram based on available coolers, shelves, etc.
- Send Location name to support@averigo.com to get:
- Beacon assigned
- Market fees added
- Confirm Internet port/access & power at Location for Pay Terminal
T – 2 Days
(At Operator’s Warehouse)
- Assemble Pay Terminal (Help)
- Assemble & plug in Cellular Router so it can be configured
- Plug in Beacon into the rear USB slot of Pay Terminal
- Check that Pay Terminal & GrabScanGo App display the Location
- Create & pick Store Order for Location
- Create Employee Discount account
T – 1 Day
(At Location)
- Capture list of existing inventory, if applicable, and submit copy to shan@averigo.com
- Set up coolers & shelves
- Install Pay Terminal (Help)
- Plug in Beacon into the rear USB slot of Pay Terminal
- Check that Pay Terminal & GrabScanGo App display the Location
- Receive Store Order on AveriGo Inventory App (Help) or AveriGo Portal (Help), and stock products
- Scan all UPCs on Pay Terminal or GrabScanGo App to ensure that all prices are correct, and products can be purchased
T
(Market Opening Day)
- Reconcile one category on AveriGo Inventory app
- Email Employee Discount user list template to hotel’s general manager – after template is received, enter users into hotel’s Employee Discount account for hotel
- Provide the following Help link to hotel staff – grabscango.com/hotel-help
- Set up portal access & recurring Transaction List email for hotel’s general manager & other staff
- IMPORTANT: Complete & submit Hotel Market Install Details form for AveriGo’s records