New Hotel Market Opening Process

Follow these steps when opening a new hotel market.

T – 2 Weeks
T – 1 Week
T – 2 Days
T – 1 Day
T

T – 2 Weeks

  1. Order Pay Terminal & Beacon
  2. (Optional) If hotel does not provide Internet access, order Cellular Router

T – 1 Week

  1. Create Customer (Hotel customer)
  2. Create Location, add respective Product Catalog, and adjust products & prices if necessary
  3. Send Location name to support@averigo.com to get:
    1. Beacon assigned
    2. Market fees added
  4. Confirm Internet port/access & power at Location for Pay Terminal

T – 2 Days
(At Your Warehouse)

  1. Assemble Pay Terminal (Help)
  2. Configure Pay Terminal with help from AveriGo team (Help)
  3. Plug in Beacon into the rear USB slot of Pay Terminal
  4. Check that Pay Terminal & GrabScanGo App display the Location
  5. Create & pick Store Order for Location
  6. Create Employee Discount account
  7. (Optional) If Cellular Router was ordered from AveriGo, assemble & plug in device so it can be configured

T – 1 Day
(At Location)

  1. Capture list of existing inventory, if applicable, and submit copy to shan@averigo.com
  2. Set up coolers & shelves
  3. Install Pay Terminal (Help)
  4. Plug in Beacon into the rear USB slot of Pay Terminal
  5. Check that Pay Terminal & GrabScanGo App display the Location
  6. Receive Store Order on AveriGo Inventory App (Help) or AveriGo Portal (Help), and stock products
  7. Scan all UPCs on Pay Terminal or GrabScanGo App to ensure that all prices are correct, and products can be purchased

T
(Market Opening Day)

  1. Reconcile one category on AveriGo Inventory app
  2. Email Employee Discount user list template to hotel’s general manager
    • After template is received, enter users into hotel’s Employee Discount account for hotel
  3. Provide the following Help link to hotel staff – grabscango.com/hotel-help
  4. Set up portal access & recurring Transaction List email for hotel’s general manager & other staff
  5. IMPORTANT: Complete & submit Market Install Details form for AveriGo’s records