AveriGo Inventory App Help

This Help page is for the latest version of the AveriGo Inventory app. Make sure you have the latest version of the app from the Apple App Store or Google Play Store.

To use this app, you must be added to the “Inventory” & “Micro Market Services” security groups in the AveriGo system. Please contact your company admin or send an email to support@averigo.com to be added to these security groups.

The app uses iBeacon technology to work, which requires both your Bluetooth & Location Services to be ON.

To use the app:

  • You must have Bluetooth ON
  • You must have Location Services ON
  • You must have an AveriGo account – contact us at support@averigo.com if you do not have one
  • To Scan product barcodes, you must ALLOW camera access

The app has 2 operating modes:

  1. AT WAREHOUSE
    1. Pick order for a market
    2. Receive order into a market
  2. AT MARKET LOCATION
    1. Receive order into nearby market
    2. Reconcile inventory of nearby market

At the bottom of this page, we have included some best practices.

View or download User Guide.

INITIAL SETUP

Turn Bluetooth ON – if you did not turn it ON during app installation

  • iOS:
    • Go to Settings -> Bluetooth
    • Turn Bluetooth ON
  • Android:
    • Go to Settings -> Bluetooth
    • Turn Bluetooth ON

Note: If your phone is not detecting a nearby market, try turning Bluetooth OFF and then back ON.

Turn Location Services ON – if you did not turn them ON during app installation

  • iOS:
    • Go to Settings -> Privacy -> Location Services
    • If Location Services are OFF, turn them ON
    • Scroll down to & click on the “AveriGo Markets” app
    • Select either “While Using the App” or “Always”
  • Android:
    • Go to Settings -> Location
    • If Location Services are OFF, turn them ON
    • Go to Settings -> Privacy and emergency -> App permissions -> Location
    • Scroll down to & turn Location Permissions ON for the “AveriGo Markets” app

Note: If your phone is not detecting a nearby market, try turning Location Services OFF and then back ON.

1. AT WAREHOUSE

1.1 Pick order for a market

NOTE: There must be one or more open created orders available

  1. Click Pick Order
  2. Select the order for the market from the list
  3. Pick the order:
    1. To pick all the products in the order:
      1. Check All box
      2. If pick quantity of one or more products needs adjusting:
        1. Tap to select the product from the list – alternatively, click Open Scan & scan the product’s UPC to select it
        2. Adjust PICK QTY
        3. Repeat 1 & 2 for all other products whose pick quantity needs adjusting
      3. Click Done
    2. To only pick one or a few of the products in the order:
      1. Tap to select the product from the list – alternatively, click Open Scan & scan the product’s UPC to select it
      2. Adjust PICK QTY, if necessary
      3. Check the box 
      4. Repeat 1, 2 & 3 for all other products to be received
      5. Click Done

1.2 Receive order for a market

NOTE: There must be one or more open picked orders available

  1. Click Receive Order
  2. Select the order for the market from the list
  3. Receive the order:
    1. To receive all the products in the order:
      1. Check All box
      2. If receive quantity of one or more products needs adjusting:
        1. Tap to select the product from the list – alternatively, click Open Scan & scan the product’s UPC to select it
        2. Adjust RECEIVE QTY
        3. Repeat 1 & 2 for all other products whose receive quantity needs adjusting
      3. Click Done
    2. To only receive one or a few of the products in the order:
      1. Tap to select the product from the list – alternatively, click Open Scan & scan the product’s UPC to select it
      2. Adjust RECEIVE QTY, if necessary
      3. Check the box 
      4. Repeat 1, 2 & 3 for all other products to be received
      5. Click Done

2. AT MARKET LOCATION

2.1 Receive inventory into nearby market

NOTE: There must be an open picked order available for the market

  1. Click Receive Order
  2. Select the order
  3. Receive the order:
    1. To receive all the products in the order:
      1. Check All box
      2. If receive quantity of one or more products needs adjusting:
        1. Tap to select the product from the list – alternatively, click Open Scan & scan the product’s UPC to select it
        2. Adjust RECEIVE QTY
        3. Repeat 1 & 2 for all other products whose receive quantity needs adjusting
      3. Click Done
    2. To only receive one or a few of the products in the order:
      1. Tap to select the product from the list – alternatively, click Open Scan & scan the product’s UPC to select it
      2. Adjust RECEIVE QTY, if necessary
      3. Check the box 
      4. Repeat 1, 2 & 3 for all other products to be received
      5. Click Done

2.2 Reconcile inventory of nearby market

  1. Click Reconcile Location Inventory
  2. Select the warehouse
  3. To reconcile the products:
    1. Select categories:
      1. To reconcile all the categories at once, check ALL CATEGORIES box, or
      2. To reconcile one or a few categories, check the boxes for those categories
    2. Click Reconcile
    3. Reconcile the products:
      1. If END QTY displayed for a specific product is equal to what is actually in the market, simply check the box
      2. If END QTY displayed for a specific product is higher or lower than what is actually in the market:
        1. Tap to select the product from the list – alternatively, click Open Scan & scan the product’s UPC, or search for it by name & then tap it
        2. Adjust the END QTY
        3. Select reason for decrease or increase in quantity:
          1. Select Spoilage, Return to Warehouse, or Shrinkage, if decreasing the quantity, or
          2. Select Overage, if increasing the quantity
      3. Repeat 1 or 2 for all other products to be reconciled
    4. Click Done
  4. To spoil specific products:
    1. Select categories:
      1. To spoil products in all the categories at once, check ALL CATEGORIES box, or
      2. To spoil products in one or a few categories, check the boxes for those categories
    2. Click Spoil Only
    3. To spoil a specific product:
      1. Tap to select the product from the list – alternatively, click Open Scan & scan the product’s UPC, or search for it by name & then tap it
      2. Adjust the QTY SPOILED
      3. Check the box
    4. Repeat 3 for all other products to be spoiled
    5. Click Done

BEST PRACTICES

  • When receiving order into a market at the warehouse:
    • Have a different staff member (than the one who picked the order) do it
    • Confirm that the correct products have been picked, by scanning all the picked products’ UPCs
    • Confirm that the correct quantities have been picked
  • When receiving order into a market at the market location:
    • Confirm that the correct products have been picked, by scanning all the picked products’ UPCs
    • Confirm that the correct quantities have been picked
  • When reconciling market inventory:
    • If there is a substantial amount of products to spoil, use the Spoil Only option first, and then reconcile the rest of the inventory
      • If only a few expired/damaged products are found during reconciliation, spoil them during reconciliation
      • If many additional expired/damaged products are found during reconciliation, separate them & use the Spoil Only function again after reconciliation
    • If market has >100 different products or high shrinkage, reconcile one or a few categories at a time – e.g. all refrigerated beverages – for better system performance