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Unlocking CPG Insights: What 5 Years of Hotel Lobby Market Data Can Teach Your Brand

April 14, 2025

In the consumer packaged goods (CPG) industry, understanding precisely when customers consume your products is a crucial yet elusive component of market research. Traditional retail channels provide sales data but leave a critical gap: the exact moment of consumption remains unknown. Hotel lobby markets uniquely bridge this gap, potentially providing brand managers valuable “day part” […]

In the consumer packaged goods (CPG) industry, understanding precisely when customers consume your products is a crucial yet elusive component of market research. Traditional retail channels provide sales data but leave a critical gap: the exact moment of consumption remains unknown. Hotel lobby markets uniquely bridge this gap, potentially providing brand managers valuable “day part” insights into consumption patterns.

Why Hotel Lobby Markets Are Essential for Your Brand

Unlike grocery stores, where products might be consumed days after purchase, hotel lobby markets represent a rare “buy-and-consume” retail environment. Guests typically purchase items moments before consumption, creating direct insights into the exact time products are consumed. This unique scenario positions hotel lobby markets as ideal sources for detailed “day part” data—information highly valuable for CPG companies looking to optimize product strategies and marketing.

Hotel lobby markets offer potential value because they:

  • Provide Immediate Consumption Insights: Potentially identifying when guests consume products based on purchase timing.
  • Attract a Diverse Consumer Base: Hotel guests typically include business travelers, families, leisure tourists, and international visitors, offering varied consumer insights.
  • Operate in Controlled, Impulse-Focused Environments: With limited shelf space, these markets may highlight products that strongly resonate with impulse-driven consumers.
  • Offer Continuous Operation Data: 24/7 operation can provide data insights into consumer behavior across various hours.

Potential Insights from GrabScanGo’s Data

With over five years of experience managing hotel lobby markets, GrabScanGo has access to extensive data on purchasing behaviors. The information we gather could help CPG brands gain valuable insights such as:

Time-of-Day Consumption Patterns for Your Products vs. Competitors’ Products

Our data can show when specific products are purchased at hotel lobby markets, potentially revealing patterns like:

  • Morning (6:00-9:00 AM): Breakfast bars, yogurt, ready-to-drink coffee
  • Afternoon (2:00-5:00 PM): Energy drinks, salty snacks
  • Late Evening (9:00 PM-12:00 AM): Indulgent snacks, ice cream, alcoholic beverages

These insights could help brands optimize targeted marketing and product placement strategies based on actual guest purchasing habits.

Regional Preference Observations:

We can also track regional buying behaviors, potentially uncovering trends like:

  • Southern regions: Possible preference for sweet tea and spicy snacks
  • Northeast regions: Potential higher interest in premium coffee and organic items
  • West Coast regions: Early adoption of health-oriented products

Leveraging these insights in the future could enable brands to adjust their regional strategies more effectively.

 

New Product Performance Possibilities:

Hotel lobby markets may offer immediate feedback on new product launches regarding:

  • Initial consumer trial rates
  • Time-of-day consumption patterns
  • Whether products expand or cannibalize existing categories

Leveraging Potential Day Part Insights for Your Brand

GrabScanGo’s unique setting could provide strategic opportunities for CPG brands:

  1. Product Development Insights:
    • Formulating beverages suitable for potential morning consumption patterns
    • Developing snacks targeting observed afternoon consumer needs
    • Creating products catering to potential nighttime indulgences
  2. Targeted Marketing Strategies:
    • Creating time-aligned marketing campaigns based on possible consumption moments
    • Developing packaging designed to appeal to specific potential consumption times
    • Timing advertising to align with observed purchasing patterns
  3. Competitive Intelligence Opportunities:
    • Potential to track competitor products across different times
    • Identifying time slots with possible unmet consumer demands
    • Analyzing possible price sensitivities at different consumption windows

Real-World Example Use Cases of Utilizing Data

Brands could leverage GrabScanGo’s insights in scenarios such as:

  • A beverage company identifying a potential afternoon spike in energy drink sales and launching targeted promotions accordingly.
  • A snack manufacturer potentially repositioning a product as a breakfast option based on observed purchase timings.
  • A company introducing new evening beverages targeting an underserved nighttime market.

Explore Exclusive Insights with GrabScanGo

GrabScanGo potentially offers unique consumption insights from hotel lobby markets. Partnering could provide your brand:

  • Customized day-part consumption reports
  • Competitive analysis of market share by day part
  • Test-market opportunities
  • Early identification of emerging consumer trends

Ready to Explore Real World Data Insights?

Understanding precise product consumption timing could significantly enhance your CPG marketing strategies. Hotel lobby markets might provide these critical insights.

To explore potential opportunities with GrabScanGo, visit our Contact Page.

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