Why Hotel Lobby Markets Underperform—and How to Improve Yours
Improve an underperforming hotel lobby market with practical checks for stocking, product mix, layout and operating responsibilities.
Read articlePractical guidance, industry perspectives and the latest news from GrabScanGo.
Start with our hotel lobby market guide, or explore real hotel market layouts.
Start with market operations, setup costs and product selection.
Improve an underperforming hotel lobby market with practical checks for stocking, product mix, layout and operating responsibilities.
Read articleCompare hotel lobby market setup costs, inventory and operating responsibilities across Fully Managed and Hotel Operated arrangements.
Read articlePlan your hotel lobby market assortment around drinks, snacks, food and travel essentials, then refine it using sales and guest requests.
Read articleAnnouncements and ideas from the GrabScanGo archive, with original publication dates.

NRF 2026 felt like a turning point for retail technology – not because of a single breakthrough, but because of a clear shift in tone. The conversations this year were less about what AI might do someday, and more about what it is already doing in live environments. Fewer moonshots, more operating metrics. Less theater, […]
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GrabScanGo has launched a patented plug-and-play zero-provisioning technology that delivers an expedited and seamless payment experience SEAL BEACH, Calif., Jan. 11, 2026 /PRNewswire-PRWeb/ — MagTek, a global leader in secure payment technology and security solutions, Magensa, a MagTek subsidiary offering secure payment gateway services for card-present and card-not-present transactions, and GrabScanGo, a provider of plug-and-play self-checkout platforms for […]
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New accessible self-checkout experience allows visually impaired shoppers to scan items, review purchases, and pay independently using tactile hardware and screen-reader technology. New York, NY, January 11, 2026 GrabScanGo, the leader in plug-and-play retail self-checkout technology, today announced a new accessibility milestone achieved in partnership with Storm Interface and Vispero. Designed to support ADA accessibility […]
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New hotel-operated option brings 24/7 self-checkout markets to properties in regions not currently served by a GrabScanGo service operator partner. CERRITOS, CA, October 20, 2025 – GrabScanGo, the leader in 24/7 self-checkout lobby markets for hotels, today unveiled a Hotel-Operated Lobby Market program that lets properties in regions not currently served by a GrabScanGo service […]
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AI and computer vision (CV) have become the darlings of retail technology. Industry headlines tout futuristic demos of cameras recognizing every product, tracking shopper behavior, and making checkout “frictionless.” It all sounds impressive. But here’s the question we should be asking: Is all that technology really necessary for the way people actually shop in convenience […]
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Let’s face it: most hotel lobby markets don’t drive the revenue they could. Shelves are understocked, displays look neglected, and guests often walk past without even glancing. At GrabScanGo, we’ve learned that the difference between a struggling market and a successful one isn’t just the products – it’s the presentation. That’s why we introduced Beauty […]
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When people think of full-service hotels, they often picture bustling restaurants, cozy coffee shops, and boutique-style gift shops – all staffed and managed to deliver a premium guest experience. So why would a full-service hotel need a self-checkout market? As it turns out, a 24/7 market like GrabScanGo is not just a complement to traditional […]
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Today’s travelers expect convenience, speed, and 24/7 access to snacks, beverages, and essentials. For hotel owners, managers, and staff, a well-run lobby market can be the difference between an average stay and a great one. Our patented self-checkout platform helps you deliver a seamless guest experience while increasing revenue – with minimal staff involvement. Flexible, […]
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Let’s face it: most hotel lobby markets don’t drive the revenue they could. Shelves are understocked, displays look neglected, and guests often walk past without even glancing. At GrabScanGo, we’ve learned that the difference between a struggling market and a successful one isn’t just the products – it’s the presentation. That’s why we introduced Beauty […]
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Patented architecture enables mobile and terminal-based self-checkout without setup or provisioning – now live at hotels, offices, and industrial sites CERRITOS, CA – July 21, 2025 – GrabScanGo today announced the availability of the first commercially deployed retail self-checkout platform that requires no provisioning to install, move, or operate – a breakthrough made possible by […]
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We’ve all been there: staring at a $5 bottle of water or an $8 bag of trail mix in a hotel lobby, airport terminal, or stadium – wondering, “How can this cost so much?” The short answer? You’re not just paying for the product – you’re paying for the convenience. And when you break down […]
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New data reveals the real hours of guest demand – and why self-checkout markets matter more than ever for hotel operators. If you ask any hotel general manager or property manager, “When is your team busiest?”, you’ll get two predictable answers: Morning check-outs (6:30AM-11AM) Afternoon check-ins (3PM-7PM) These are high-pressure operational windows, with front desk […]
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Hour-by-Hour Hotel Retail Insights from Self-Checkout Markets Energy drinks are no longer just a convenience store play – they’re a major share of wallet in hotel lobby markets, especially during key moments of the day. At GrabScanGo, we operate 24/7 self-checkout markets in hotels across the U.S., and our time-stamped sales data reveals when hotel […]
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A well-designed hotel lobby market not only boosts revenue but also elevates guest satisfaction. By leveraging modern design principles and operational efficiencies, hotels can turn underutilized spaces into high-revenue hubs. GrabScanGo’s managed lobby market solution makes this transformation simple and seamless. Key Design Considerations Layout Optimization: GrabScanGo’s expert design team creates intuitive layouts with clear […]
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Hotel managers often face the critical decision of whether to operate a hotel convenience store or a gift shop. While both have merits, aligning with guest expectations and maximizing revenue requires a fresh approach. GrabScanGo’s managed lobby market solution reimagines the hotel convenience store, delivering steady revenue, a superior guest experience, and hassle-free operations. Hotel […]
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Introduction The traditional sundry shop has long been a staple in hotels, offering guests essential items and quick snacks. However, as guest expectations evolve and competition intensifies, there’s a growing need to transform these underperforming spaces into modern, efficient, and revenue-generating hotel convenience stores or lobby markets. GrabScanGo’s managed lobby market solution empowers hotels to […]
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In today’s fast-paced hospitality landscape, guest expectations for convenience and accessibility are higher than ever. Traditional hotel gift shops, with their limited hours and often lackluster offerings, are struggling to meet these evolving needs. As a result, many hotel owners and managers are seeking innovative solutions to enhance guest satisfaction while optimizing revenue streams. Enter […]
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In the consumer packaged goods (CPG) industry, understanding precisely when customers consume your products is a crucial yet elusive component of market research. Traditional retail channels provide sales data but leave a critical gap: the exact moment of consumption remains unknown. Hotel lobby markets uniquely bridge this gap, potentially providing brand managers valuable “day part” […]
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Picture walking into a hotel lobby at midnight after a long flight. You’re hungry, tired, and the last thing you want is to venture out for essentials. This scenario plays out thousands of times nightly across hotel properties nationwide, and how hotels respond to this moment can make or break the guest experience. For hotel […]
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Imagine walking into a bustling hotel lobby after a long day of travel. You’re hungry, tired, and just want a snack. The market’s self-checkout is in use, and the idea of waiting feels unbearable. Enter GrabScanGo’s App Clip — a revolutionary solution that turns your iPhone into a self-checkout lane, letting you grab what you […]
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Looking to start your own business – but want something proven, low overhead, and fully supported? Hotels across the country are eager to offer 24/7 self-checkout lobby markets, but many don’t have a service operator in their area. That’s where you come in. GrabScanGo provides the technology, tools, and support. You launch and operate your […]
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Running a hotel is a bit like conducting an orchestra. You’ve got different sections playing at different times, and the challenge is to make sure everything comes together smoothly. But what happens when some of your musicians aren’t available 24/7? That’s the dilemma many hotel owners and managers face with staffing, and it’s pushing the […]
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The Innovative App Clip Enables the Guest’s iPhone to Instantly Scan Products and Pay with Apple Pay CERRITOS, Calif., Nov. 12, 2024 /PRNewswire-PRWeb/ — GrabScanGo, a provider of a Managed Lobby Market program to hotels across the U.S., announced the launch of an innovative App Clip in collaboration with MagTek, a global leader in payment technology and […]
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In recent years, hotel lobby markets have evolved from simple convenience stores to essential features that significantly boost guest satisfaction and drive hotel revenue growth. This transformation is closely tied to broader hospitality trends, such as the increasing importance of guest experience, the rise of the grab-and-go model, and the need for hotels to diversify […]
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Running a successful hotel lobby market can be a fantastic way to enhance your guests’ experience while adding a profitable revenue stream to your business. Here’s a guide to help you set up and manage a lobby market that your guests will love. 1. Retail/Merchandising Expertise Running a lobby market isn’t just about having products […]
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In the ever-changing landscape of the hospitality industry, hoteliers face a pressing challenge: maintaining efficient operations while keeping labor costs under control. With occupancy rates rebounding and labor shortages persisting, self-checkout hotel lobby markets have emerged as a valuable solution to address these issues. This article explores why self checkout is crucial in a hotel […]
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The COVID-19 pandemic has undoubtedly left a lasting impact on the hospitality industry, including select service and limited service hotels. It has also greatly affected the food and beverage (F&B) operations at these establishments. F&B revenue has taken a significant hit due to the pandemic. With restrictions on indoor dining, reduced occupancy rates, and a […]
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In today’s digital age, online reputation management has become a crucial aspect of running a successful hotel. Guest reviews and feedback have a significant impact on a hotel’s reputation and, ultimately, its success. In this blog post, we will explore proven strategies for hotels to navigate the world of online reputation management and effectively handle […]
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At GrabScanGo, we understand that running a hotel lobby market or hotel pantry can be a hassle for hotels. That’s why we have designed our GrabScanGo Managed Lobby Market service to take the burden off the hotel and turn it into a solid profit center. In this post, we will be discussing the 5 Ss […]
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Running a successful hotel lobby market or pantry can be a great way for hotels to offer additional convenience and value to their guests. However, creating and managing a well-stocked and well-organized lobby market requires attention to detail, strategic planning, and constant upkeep. In this article, we will discuss four key strategies for creating a […]
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DynaFlex Kiosk and the GrabScanGo offering meet the needs of the hospitality industry to combat staffing shortages and fraud. Seal Beach, California, January 12, 2022 – MagTek, a leading world supplier of secure payment technology, and GrabScanGo, a leading provider of managed lobby markets for hotels, announce the collaboration between MagTek’s DynaFlex Kiosk, a secure […]
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The COVID-19 pandemic changed the labor landscape in the U.S. for the worse, and most industries, including the hotel industry, are struggling to recover. The ongoing staffing shortages are affecting hotels and their guests in many ways: 1. Shortage of Staff Many hotels are facing staffing shortages due to the pandemic, leading to a decrease […]
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Self checkout is a growing trend in the retail industry. More and more stores are offering self checkout as an option for their shoppers. But where does self checkout work well? And where doesn’t it? In this post, we will take a look at the pros and cons of self checkout and see where it […]
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The Age of Ultra-Convenience Welcome to the age of Ultra-Convenience! Consumers today are looking for the quickest & easiest way to order & get their groceries, meals, and even alcohol. And they are willing to pay for it. The Covid-19 pandemic only accelerated the transition to ultra-convenience. Delivery & curbside pickup are now widely available […]
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As a hotel owner or manager, it’s important to stay up-to-date on the latest trends in the industry. This will help you attract and satisfy guests, as well as create a more successful hotel. In this article, we’ll discuss some of the hottest trends in the hotel world right now. So whether you’re looking to […]
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