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Find help with the app, purchases, market equipment and operations.
Contact Customer Support →App AlertsQuick-Start GuideApp Setup RequirementsSign Up for a New AccountLog Into Your AccountAdd a Payment CardReset Your PasswordAdd Products to Your Shopping CartCheck Out and Pay for ProductsView Your Purchase HistoryApp Not Recognizing a Nearby MarketCamera Access and Scan Window TroubleshootingNo Internet ConnectionProduct Barcode Not ScanningShopping Cart Not Opening on AndroidRepurchase Recent ProductsRefundsDebit and Credit Card PaymentsWhy There Is a $5 Minimum Stored Funds LoadAdd Funds to Your Stored Funds AccountCancel Your AccountContact GrabScanGo SupportStored FundsGetting Started with App ClipHelp & Resources for Hotel Front-Desk StaffHelp & Resources for Hotel Front-Desk Staff – FlyerFront Desk Terminal TutorialFrequently Asked QuestionsPay Terminal Network RequirementsPay Terminal TroubleshootingOperator HelpAveriGo Portal HelpAveriGo Inventory App HelpNew Hotel Market Opening ProcessNew Hotel Market Opening Process for OperatorsMain Pay Terminal Setup with ADA KeypadMain Pay Terminal SetupPay Terminal Setup – Version 2.0Front Desk Pay Terminal SetupFront Desk Pay Terminal Setup – Version 2.0Replacing 1st Gen Scanner with 2nd Gen ScannerReplacing eDynamo Card Reader with DynaFlex Card Reader