AveriGo Inventory App Help

This Help page is for the latest version of the AveriGo Inventory app. Make sure you have the latest version of the app from the Apple App Store or Google Play Store.

To use this app, you must be added to the “Inventory” & “Micro Market Services” security groups in the AveriGo system. Please contact your company admin or send an email to [email protected] to be added to these security groups.

NOTE FOR COMPANY ADMINS

To add access rights for a new AveriGo Inventory app user in the AveriGo portal:

  • Go to Setup → Users
  • Click “Create”
  • Enter user’s “First Name” & “Last Name”
  • Enter user’s email address in both the “Username” & “Email” fields
  • Click “Add a line” under “User Groups”
  • Check the “Inventory” & “Micro Market Services” boxes
  • Click “Select”
  • Optional: Turn “Show Reports” ON to give user access to certain reports & then select the reports in the “Available Reports” dropdown menu – e.g. “Inventory Change Report”
  • Click “Save”

The app uses iBeacon technology to work, which requires both your Bluetooth & Location Services to be ON.

To use the app:

  • You must have Bluetooth ON
  • You must have Location Services ON
  • You must have an AveriGo account – contact us at [email protected] if you do not have one
  • To Scan product barcodes, you must ALLOW camera access

The app has 2 operating modes:

  1. AT WAREHOUSE
    1. Pick order for a market
    2. Receive order into a market
  2. AT MARKET LOCATION
    1. Receive order into nearby market
    2. Reconcile inventory of nearby market

At the bottom of this page, we have included some best practices.

View or download User Guide.

INITIAL SETUP

Turn Bluetooth ON – if you did not turn it ON during app installation

  • iOS:
    • Go to Settings -> Bluetooth
    • Turn Bluetooth ON
  • Android:
    • Go to Settings -> Bluetooth
    • Turn Bluetooth ON

Note: If your phone is not detecting a nearby market, try turning Bluetooth OFF and then back ON.

Turn Location Services ON – if you did not turn them ON during app installation

  • iOS:
    • Go to Settings -> Privacy -> Location Services
    • If Location Services are OFF, turn them ON
    • Scroll down to & click on the “AveriGo Markets” app
    • Select either “While Using the App” or “Always”
  • Android:
    • Go to Settings -> Location
    • If Location Services are OFF, turn them ON
    • Go to Settings -> Privacy and emergency -> App permissions -> Location
    • Scroll down to & turn Location Permissions ON for the “AveriGo Markets” app

Note: If your phone is not detecting a nearby market, try turning Location Services OFF and then back ON.

APP LOGIN

Log in using your credentials:

  • Operator Domain: Enter your subdomain – e.g. enter acmevending if your AveriGo domain is acmevending.averigo.com
  • Username: Enter the email address for your AveriGo account
  • Password: Enter the password for your AveriGo account (the one you created when you were invited to AveriGo)

1. AT WAREHOUSE

1.1 Pick order for a market

NOTE: There must be one or more open created orders available

  1. Click Pick Order
  2. Select Order for the market from the popup list
  3. Pick the order:
    1. To adjust picked quantity of a product:
      1. Tap to select the product from the list – alternatively, click Open Scan & scan the product’s UPC to select it
      2. Adjust PICK QTY
      3. Check the box (row color will turn blue)
    2. Click Pick All box when done adjusting quantities
    3. Click Done

1.2 Receive order for a market

NOTE: There must be one or more open picked orders available

  1. Click Receive Order
  2. Select Order for the market from the popup list
  3. Receive the order:
    1. To adjust received quantity of a product:
      1. Tap to select the product from the list – alternatively, click Open Scan & scan the product’s UPC to select it
      2. Adjust Receive Qty
      3. Check the box (row color will turn blue)
    2. Click Receive All box when done adjusting quantities
    3. Click Done

2. AT MARKET LOCATION

2.1 Receive order into nearby market

NOTE: There must be a picked order available for the market

  1. Click Receive Order
  2. Select Order for the market from the popup list
  3. (Optional) Add BEFORE photos of market
  4. Receive the order:
    1. To adjust received quantity of a product:
      1. Tap to select the product from the list – alternatively, click Open Scan & scan the product’s UPC to select it
      2. Adjust Receive Qty
      3. Check the box (row color will turn blue)
    2. Click Receive All box when done adjusting quantities
    3. Click Done
  5. (Optional) Add AFTER photos of market

2.2 Reconcile inventory of nearby market

  1. Click Reconcile Location Inventory
  2. (Optional) Add BEFORE photos of market
  3. Select Warehouse for the market from the popup list
  4. Select categories:
    • To reconcile all the categories at once, check All Categories box, or
    • To reconcile one or a few categories, check the boxes for those categories
  5. Select Shrinkage/Overage. Spoilage, or Return to Warehouse
    • Shrinkage/Overage:
      1. To capture shrinkage/overage for a product:
        1. Tap to select the product from the list – alternatively, click Open Scan & scan the product’s UPC, or search for it by name & then tap it
        2. Adjust the End Qty
        3. Check the box (row color will turn blue)
      2. (Optional) Click Reconcile All box when done adjusting quantities if submitting all products for reconciliation
      3. Click Done
    • Spoilage
      1. To capture spoilage for a product:
        1. Tap to select the product from the list – alternatively, click Open Scan & scan the product’s UPC, or search for it by name & then tap it
        2. Adjust the End Qty
        3. Check the box (row color will turn blue)
      2. Click Done
    • Return to Warehouse
      1. To capture spoilage for a product:
        1. Tap to select the product from the list – alternatively, click Open Scan & scan the product’s UPC, or search for it by name & then tap it
        2. Adjust the End Qty
        3. Check the box (row color will turn blue)
      2. Click Done
  6. (Optional) Add AFTER photos of market

BEST PRACTICES

  • When receiving order into a market at the warehouse:
    • Have a different staff member (than the one who picked the order) do it
    • Confirm that the correct products have been picked, by scanning all the picked products’ UPCs
    • Confirm that the correct quantities have been picked
  • When receiving order into a market at the market location:
    • Confirm that the correct products have been picked, by scanning all the picked products’ UPCs
    • Confirm that the correct quantities have been picked
  • When reconciling market inventory:
    • If market has >100 different products or high shrinkage, reconcile one or a few categories at a time – e.g. all refrigerated beverages – for better system performance