If the Pay Terminal has the message “WE’RE SORRY, THIS TERMINAL IS TEMPORARILY UNAVAILABLE”, it is most likely due to a broken or intermittent Internet connection.
Click HERE to submit a Technical Support request, so our team can investigate.
CONTENTS
How to use the GrabScanGo mobile app
Download “How to Use the GrabScanGo App” document HERE
If guest needs to inquire about a charge on their debit/credit card
Fill out form below, or provide them this URL: grabscango.com/charge-inquiry
If guest needs a purchase receipt
Fill out form below, or provide them this URL: grabscango.com/receipt-request
Technical Support
Fill out form below if you are experiencing an issue with our system or the market.
