App Setup Requirements

These instructions are for the latest version of the GrabScanGo app. Keep your app updated, so you benefit from all the latest features and bug fixes.

The app uses iBeacon technology to work, which requires both your Bluetooth & Location Services to be ON.

TO USE THE APP:

• You must have Bluetooth ON
• You must have Location Services ON
• You must SIGN UP for an account
• You must ALLOW camera access to scan product barcodes

TURN BLUETOOTH ON – if you did not turn it ON during app installation

• iOS:
  1. Go to Settings -> Bluetooth
  2. Turn Bluetooth ON
•  Android:
  1. Go to Settings -> Bluetooth
  2. Turn Bluetooth ON

Note: If your phone is not detecting a nearby market, try turning Bluetooth OFF and then back ON.

TURN LOCATION SERVICES ON – if you did not turn them ON during app installation

• iOS:
  1. Go to Settings -> Privacy -> Location Services
  2. If Location Services are OFF, turn them ON
  3. Scroll down to & click on the “GrabScanGo” app
  4. Select “While Using the App”
• Android:
  1. Go to Settings -> Location
  2. If Location Services are OFF, turn them ON
  3. Go to Settings -> Privacy and emergency -> App permissions -> Location
  4. Scroll down to & turn Location Permissions ON for the “GrabScanGo” app

Note: If your phone is not detecting a nearby market, try turning Location Services OFF and then back ON.