Chicago-area hotels host leisure travelers, convention attendees and airport guests, often on very different schedules. GrabScanGo reviews your property and recommends how a self-checkout lobby market should run there.
Tell Us About Your Hotel
For eligible hotels, GrabScanGo offers Fully Managed markets with a local service operator partner where service is available. The partner sources products, stocks the shelves and handles the market’s physical operation. GrabScanGo provides the self-checkout platform and technology support.
On the Hotel Operated path, your hotel team or your existing vendor runs purchasing, stocking and daily operation. GrabScanGo provides assortment, planogram and pricing guidance, checkout technology, payments, inventory tools, launch support and ongoing platform support.
We look at your location and current setup, confirm what service reaches your property and tell you which path we recommend.
Explore Fully ManagedLeisure trips, convention business and O’Hare traffic each bring guests to the lobby at different hours. These published figures can help you think about when a market gets used and what it should carry.
Chicago hotel room demand rose 2.3% in 2025 while national demand fell 0.5%, and leisure room demand reached a record 8.2 million room nights. If leisure guests make up much of your business, plan for shoppers coming back after a day out, often while the desk is still handling arrivals.
McCormick Place has about 2.6 million square feet of exhibit halls in four buildings, plus 170 meeting rooms. In 2025, Choose Chicago booked 65 future conventions against a target of 49. Hotels that house attendees may see guests shopping before morning sessions and after evening events, so breakfast items and drinks deserve space in the plan.
O’Hare served 8,263,448 passengers in July 2025, a record month, and Rosemont’s visitor site lists 20 hotels. Guests who land late or leave before breakfast may not want to wait at the desk for a snack, so self-checkout and an assortment with travel essentials and something to eat are worth considering.
Sources: WBEZ, 2025 hotel data; McCormick Place; CBS News Chicago, July 2025; Rosemont hotel listings
Whether you already have a market or are starting with an open corner, we can help you plan the next step.
When the pantry sits behind the front desk, every sale pulls an agent away from check-in. We review the layout, product selection and checkout so guests can shop on their own, then recommend who should run the market.
Improve your current marketA vending machine holds only what fits in its coils. An open market adds shelves and refrigerated cases for more drinks, snacks and everyday essentials, and guests pay at self-checkout without downloading an app.
Compare markets and vendingStart with the space you already have, such as an unused corner near the elevators or a former gift shop. A site survey measures the footprint first, and the fixtures, products and checkout are planned around it.
Use the site survey checklistExplore layouts from our hotel market gallery.
Tell us your property’s location, guest mix and current setup. Our hotel team checks whether Fully Managed service reaches your property and recommends a path.
Plan the layout, fixtures and assortment around the guests you actually host, such as convention attendees heading out early or leisure travelers coming back late.
Add GrabScanGo self-checkout so guests can pay without an app. Room charges are available with supported PMS compatibility.
With Fully Managed service, a local service operator partner restocks the shelves and handles physical operation. On the Hotel Operated path, your team or vendor stocks the market using GrabScanGo inventory tools, with ongoing platform support.
More detail on costs, profitability and product selection is available in our hotel market articles.
Our planning guides for convention hotels and airport hotels cover group schedules, late arrivals and early departures.
A hotel micro market is a self-service lobby shop with open shelves, refrigerated products and self-checkout. Guests pick out snacks, drinks and everyday essentials and pay on their own, with no app to download.
For eligible Fully Managed hotels, setup is provided at no cost to the hotel, with a monthly profit share. On the Hotel Operated path, costs depend on the fixtures, products and setup your property needs. Our team goes over the numbers for your hotel.
Read the hotel market cost guideThat depends on the path we recommend for your property. With Fully Managed service, a local service operator partner sources and stocks products and handles physical operation. With Hotel Operated, your team or existing vendor handles purchasing and stocking, with GrabScanGo guidance, inventory tools and platform support.
Room charges are available with supported PMS compatibility. Let us know which property management system your hotel uses and our team will review the checkout options.
Review the room charge checklistOur team looks at your current pantry, shelves, coolers and checkout area during planning and points out what can stay and what may need to change.
Explore hotel market layoutsGroup business can change when guests shop, with traffic before morning sessions and after evening events. Tell us about your typical group and convention calendar so we can factor it into the layout, assortment and stocking plan.
Plan a market for a convention hotelAirport hotels can see guests arriving late and leaving early, when a front desk sale is least convenient. Self-checkout lets them buy a drink or travel item on their own schedule. Our hotel team reviews each property, including service availability for your location.
Plan a market for an airport hotelSend us your hotel’s location and a short description of your current lobby market or pantry. The GrabScanGo hotel team reviews the property and follows up with a recommended path and next steps.
Tell us where your Chicago-area hotel is and what guests can buy in the lobby today. We’ll review the property and recommend how your market should run.
Tell Us About Your Hotel