Our service areasLos Angeles & Long Beach, CA · Hotel lobby markets

Hotel Lobby Markets for Los Angeles and Long Beach

Whether your hotel hosts LAX arrivals or Long Beach meeting groups, plan the market around when guests arrive, leave and return. GrabScanGo helps you review your lobby space, guest needs and checkout, then recommends how the market should run at your property.

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GrabScanGo lobby market with pendant lamps, GSG-branded coolers, snacks and self-checkout
Start with your property

A market plan for
your hotel’s location.

Fully Managed lobby market service is available for LAX-area hotels, downtown Los Angeles and Long Beach. Tell us your hotel’s address and what guests can buy today so our hotel team can review the property and plan the next steps.

Fully Managed service includes product sourcing, stocking and ongoing market operation. GrabScanGo provides self-checkout and technology support. Our hotel team reviews your property’s needs and setup details with you.

With Hotel Operated, your team or existing vendor handles purchasing, stocking and daily operation. GrabScanGo provides assortment, planogram and pricing guidance, checkout technology, payments, inventory tools, launch support and ongoing platform support.

Explore Fully Managed
Los Angeles and Long Beach hotels

Plan around
your guests’ day.

Los Angeles Tourism treats Downtown and the Beach Cities/LAX area as distinct meeting regions. Long Beach has its own convention campus and nearby hotels. Use your hotel’s arrival patterns and group calendar to decide what belongs on the shelves.

LAX-area hotel arrivals

Los Angeles Tourism identifies the Beach Cities/LAX region as a hotel and meeting destination. For an airport hotel, compare shuttle departures and late check-ins with breakfast and restaurant hours. If guests regularly miss food service, consider easy-to-carry breakfast items, drinks and travel essentials in the market.

Downtown LA convention stays

Downtown’s convention district brings hotels together around the Los Angeles Convention Center. Review your own group arrival times and session breaks before setting stock levels. Put quick purchases within easy reach, and leave enough space for guests with bags to browse without blocking the check-in line.

Long Beach meeting groups

The Long Beach Convention & Entertainment Center is within walking distance of nearby hotels and amenities. A market can complement those outside options when guests have only a short break. Use confirmed group bookings to plan restocking, then check what actually sells before expanding fresh-food selections.

Sources: Los Angeles Tourism, meeting regions and planning; Visit Long Beach, meetings and convention campus

Start with your hotel

Make more of your lobby.

Whether you already have a market or are starting with an open corner, we can help you plan the next step.

01

Make an airport pantry easier to use

Review where arriving guests leave their bags, how they reach the shelves and whether they need the front desk to pay. Self-checkout gives them a way to buy a snack without joining the check-in line.

Plan for airport hotel guests
02

Prepare for convention groups

Share your group calendar with whoever stocks the market. Check shelf space and cooler capacity before a busy arrival day, and agree who will check stock between regular visits.

Plan for convention hotel guests
03

Fit a market into your lobby

For a new market or pantry refresh, start with photos, dimensions, power access and the route used for deliveries. These details help the team review what can stay and where fixtures and checkout can go.

Prepare a site survey
GrabScanGo market examples

Different spaces.
The same welcome convenience.

Explore layouts from our hotel market gallery.

See all hotel market examples
From hotel teams

More convenience for guests.
Fewer interruptions at the desk.

Time for your guests

High quality items that the guests really enjoy. User friendly. Frees up your desk agents for their daily customer service, without any pantry interruptions.
General Manager, Holiday Inn Express

After Hours Convenience

We are 2 blocks from an arena, and after a concert there's people crammed in there [the lobby market] like sardines. It's crazy. It's a huge hit on concert nights because our other food areas are closed at that hour. We do room service until 10, and these concerts are getting out at 11 o'clock at night.
General Manager, Wyndham, Full Service Hotel
Hear from more hotel managers
From first conversation to daily service

A plan for your property.

  1. Review the hotel address

    Share your exact location, room count, guest mix and current pantry setup. Our hotel team reviews the property’s needs and recommends an operating model.

  2. Plan access and assortment

    Work through fixtures, cooler space and checkout. Include delivery access, storage and your busy check-in periods when discussing how products will reach the shelves.

  3. Confirm who does what

    Agree who purchases and restocks products, checks dates and responds when supplies run low. Fully Managed service includes purchasing and restocking; with Hotel Operated, your team or existing vendor handles that work.

  4. Set up and review checkout

    Guests scan and pay without downloading an app. GrabScanGo provides technology support and inventory tools; the person responsible for stocking uses sales information to adjust the assortment.

Your questions

Before you get started.

More detail on costs, profitability and product selection is available in our hotel market articles.

Our planning guides for convention hotels and airport hotels cover group schedules, late arrivals and early departures.

Is Fully Managed service available at our Los Angeles or Long Beach hotel?

Yes. Fully Managed service is available for LAX-area hotels, downtown Los Angeles and Long Beach. Share your hotel’s address and current setup so our team can review property fit and explain the next steps.

Who will stock our hotel’s market?

Product sourcing and stocking are included in Fully Managed service. With Hotel Operated, your team or existing vendor does that work. GrabScanGo provides checkout technology, inventory tools and platform support. Confirm the replenishment plan during your property review.

See how Hotel Operated works
What should a hotel near LAX consider first?

Compare your shuttle and check-in patterns with the hours guests can get food on site. Look for gaps before breakfast or after dinner service, then discuss suitable products and where arriving guests will find them. Your own guest requests and sales are a better guide than airport passenger totals.

Read the airport hotel planning guide
How should a Long Beach convention hotel plan stock?

Start with the groups booked into your hotel, their arrival days and any meals included in their stays. Share that information with the person responsible for restocking, agree when shelves will be checked and use sales to adjust quantities after each group.

Read the convention hotel planning guide
Can we keep our current shelves and coolers?

Share photos and dimensions of the pantry, cooler and checkout area. Our hotel team reviews what can stay and what may need to change, including how guests and deliveries move through the space.

Explore hotel market layouts
Can guests charge purchases to their rooms?

Room charges are available with supported PMS compatibility. Tell us your property management system so the team can review the available checkout options.

Review the room charge checklist
What does it cost to set up a lobby market?

For eligible Fully Managed hotels, setup is provided at no cost to the hotel, with a monthly profit share. Hotel Operated costs depend on the space, fixtures and products. The team reviews property fit and costs with you before setup.

Read the hotel market cost guide
Let’s talk about your hotel

A better lobby market
starts here.

Tell us where your Los Angeles or Long Beach hotel is, who stays there and what your lobby offers today. Our hotel team will review the property and recommend the next step.

Tell Us About Your Hotel

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