Give guests a place to pick up snacks, drinks and travel essentials right in your lobby. GrabScanGo plans the market with your hotel and recommends how it should run: Fully Managed service for eligible Dallas hotels, or a Hotel Operated market your team manages.
GrabScanGo is bringing Fully Managed lobby markets to more Dallas hotels. Where service is available, a local service operator partner sources products, stocks the shelves and handles day-to-day operation, and GrabScanGo provides the self-checkout platform and technology support.
Some properties are a better fit for a Hotel Operated market. Your team or your existing vendor handles purchasing, stocking and daily operation, and GrabScanGo provides assortment, planogram and pricing guidance, checkout technology, payments, inventory tools, launch support and ongoing platform support.
Our hotel team confirms which service is available for your property and recommends the path that fits it.
Visitor, convention and construction data can help you think through who will shop your lobby and when. These are planning considerations, not forecasts for any one hotel.
Visitors and booked events
Visit Dallas reports more than 27.7 million visitors in 2024 and more than 1,400 events booked in fiscal year 2025. Leisure travelers and meeting attendees can end up in the same lobby, so the assortment may need to cover a quick breakfast as well as late-evening snacks.
A convention center expansion
The Kay Bailey Hutchison Convention Center Dallas expansion is set to debut in 2030, and plans include 750,000 square feet of exhibit space. If your hotel depends on citywide events, plan a market that works for the guests you have now and can be adjusted once the expanded center opens.
New rooms on the way
Matthews reported 4,600 hotel rooms under construction across 38 projects in Dallas-Fort Worth in Q3 2025. For a hotel still in design, that is the easiest time to decide where a market goes.
Whether you already have a market or are starting with an open corner, we can help you plan the next step.
01
Refresh an existing pantry
If your pantry is a few shelves behind the front desk, guests have to ask for help to buy anything. We review the layout, products and checkout so guests can browse and pay on their own.
A vending machine holds a fixed set of slots. Open shelves and refrigerated coolers give you room for cold drinks, snacks and the essentials travelers forget to pack.
More convenience for guests. Fewer interruptions at the desk.
Time for your guests
High quality items that the guests really enjoy. User friendly. Frees up your desk agents for their daily customer service, without any pantry interruptions.
General Manager, Holiday Inn Express
After Hours Convenience
We are 2 blocks from an arena, and after a concert there's people crammed in there [the lobby market] like sardines. It's crazy. It's a huge hit on concert nights because our other food areas are closed at that hour. We do room service until 10, and these concerts are getting out at 11 o'clock at night.
Tell us where your Dallas hotel is, who your guests are and what you have in the lobby today. Our hotel team checks service availability and recommends Fully Managed or Hotel Operated.
Plan the market
Work out the layout, fixtures, product mix and pricing for your space and your guests.
Set up checkout
Add GrabScanGo self-checkout so guests can pay without an app or a trip to the front desk.
Keep it stocked
In a Fully Managed market, a local service operator partner handles products and restocking. In a Hotel Operated market, your team or your existing vendor restocks, using GrabScanGo inventory tools and platform support.
A hotel micro market is a self-service shop in your lobby, with open shelves, refrigerated coolers and self-checkout. Guests pick up snacks, drinks and essentials and pay on their own, with no app to download.
What does it cost to set up a lobby market?
For eligible Fully Managed hotels, setup is provided at no cost to the hotel, with a monthly profit share. Hotel Operated costs depend on your space, fixtures and products. Our team walks you through the details for your property.
It depends on the operating model. In a Fully Managed market, a local service operator partner sources products and restocks the shelves. In a Hotel Operated market, your team or your existing vendor handles purchasing and stocking, and GrabScanGo provides the checkout platform, inventory tools and support.
Room charges are available with supported PMS compatibility. Tell us which property management system your hotel uses and our team will review the checkout options.
We’re opening a new hotel in the Dallas area. When should we plan the market?
During design, if you can. Planning early lets you set aside floor space, power and cooler placement in the lobby instead of fitting a market in after opening.
Does a lobby market make sense for a downtown convention hotel?
It can. Attendees may keep long days and want a drink or snack on their own schedule. With self-checkout, they can buy one without waiting at a busy front desk. Our team can help you plan an assortment for your guest mix.
Send us your hotel’s location and a quick description of what guests can buy in the lobby today. From there, our hotel team checks whether Fully Managed service reaches your property and recommends how the market should run.
Let’s talk about your hotel
A better lobby market starts here.
Share your Dallas-area hotel’s location and current lobby setup. Our hotel team will review your property, confirm service availability and recommend the next steps.
We use optional cookies and similar tools for marketing and measurement, feedback, and embedded videos. They stay off until you choose. Learn about website privacy.
Global Privacy Control is on. Your opt-out of sale, sharing and targeted advertising is honored for this browser.