Our service areasOrlando, FL · Hotel lobby markets

Hotel Lobby Markets for Orlando-Area Hotels

Give guests a place to pick up snacks, drinks and everyday essentials in your lobby. GrabScanGo brings hotel market planning and self-checkout to Orlando-area hotels, with Fully Managed service for eligible properties or a Hotel Operated market your team runs.

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GrabScanGo lobby market with pendant lamps, GSG-branded coolers, snacks and self-checkout
Hotel expertise. Two operating models.

Two ways to run
your Orlando market.

GrabScanGo markets have operated at Orlando-area hotels including Ramada by Wyndham, WorldMark and Coco Key, as featured in our February 2025 newsletter.

Where service is available, Fully Managed hotels work with a local service operator partner who sources products, stocks the shelves and handles daily operation. GrabScanGo provides the self-checkout platform and technology support.

With Hotel Operated, your team or your existing vendor runs purchasing, stocking and daily operation. GrabScanGo provides assortment, planogram and pricing guidance, checkout technology, payments, inventory tools, launch support and ongoing platform support.

Our hotel team confirms what is available for your property and recommends the model that fits it.

Explore Fully Managed
The Orlando hotel market

Planning for
Orlando’s guests.

Orlando hotels serve leisure visitors, convention groups and airport arrivals. Public figures on each give a sense of who will shop your market and when.

A large room base

Visit Orlando counted 76,663,200 visitors in 2025, and the area’s 132,685 hotel rooms averaged 71.4% occupancy that year. Plan around what guests run short of during a stay, such as drinks, snacks and small essentials, so they can buy them without leaving the property.

Convention schedules

The Orange County Convention Center reports averaging nearly 200 events in recent years, including 115 conventions and tradeshows, with more than 1.5 million attendees coming to the region each year. Show days can push meals early or late. Group hotels may want coffee and breakfast items ready before the first session and quick options after the last one.

Airport arrivals

Orlando International Airport served 57,675,573 passengers in 2025 and moved up to seventh busiest in the US in ACI-NA rankings. Hotels near the airport may check in guests after nearby restaurants close. A self-checkout market lets those guests pick up a drink or snack on their way to the room.

Sources: Visit Orlando, 2025 data; Orange County Convention Center; ClickOrlando, 2025 airport rankings

Start with your hotel

Make more of your lobby.

Whether you already have a market or are starting with an open corner, we can help you plan the next step.

01

Refresh an existing pantry

If your pantry sits behind the desk or runs low in busy weeks, start with a review of the layout, product mix and checkout. Open shelves and self-checkout let guests shop on their own.

Improve your current market
02

Move beyond vending

A row of vending machines limits what you can offer. A lobby market adds open shelves, refrigerated drinks and room for the items guests ask the desk for, and guests pay at self-checkout.

Compare markets and vending
03

Create a new market

Start with the space you have, such as an open lobby corner or an unused retail counter. We plan fixtures, products and checkout for that space and recommend the operating model that suits your property.

Plan a hotel lobby market
GrabScanGo market examples

Different spaces.
The same welcome convenience.

Explore layouts from our hotel market gallery.

See all hotel market examples
From hotel teams

More convenience for guests.
Fewer interruptions at the desk.

Time for your guests

High quality items that the guests really enjoy. User friendly. Frees up your desk agents for their daily customer service, without any pantry interruptions.
General Manager, Holiday Inn Express

After Hours Convenience

We are 2 blocks from an arena, and after a concert there's people crammed in there [the lobby market] like sardines. It's crazy. It's a huge hit on concert nights because our other food areas are closed at that hour. We do room service until 10, and these concerts are getting out at 11 o'clock at night.
General Manager, Wyndham, Full Service Hotel
Hear from more hotel managers
From first conversation to daily service

A plan for your property.

  1. Review your hotel

    Tell us your location, current setup and available space. Our hotel team checks whether Fully Managed service is available for your property and recommends a path.

  2. Plan the market

    Work through layout, fixtures and product selection with your guest mix in mind, such as group business or late airport arrivals.

  3. Set up checkout

    Bring GrabScanGo self-checkout, payments and inventory tools into the market. Room charges are available with supported PMS compatibility.

  4. Keep it stocked

    With Fully Managed, a local service operator partner stocks the shelves and handles daily operation. With Hotel Operated, your team or vendor does that work, with ongoing platform support from GrabScanGo.

Your questions

Before you get started.

More detail on costs, profitability and product selection is available in our hotel market articles.

Our planning guides for convention hotels and airport hotels cover group schedules, late arrivals and early departures.

What is a hotel micro market?

A hotel micro market is a self-service lobby shop with open shelves, refrigerated products and self-checkout. Guests choose snacks, drinks and everyday essentials, then pay at checkout without an app.

What does it cost to set up a lobby market?

For eligible Fully Managed hotels, setup is provided at no cost to the hotel, with a monthly profit share. For Hotel Operated markets, our team walks through the costs for your property.

Read the hotel market cost guide
Who stocks the market?

It depends on the model our team recommends. With Fully Managed, a local service operator partner sources products, stocks the shelves and handles daily operation. With Hotel Operated, your team or existing vendor handles purchasing and stocking, and GrabScanGo provides guidance, checkout technology and platform support.

Can guests charge purchases to their rooms?

Room charges are available with supported PMS compatibility. Tell us which property management system your hotel uses so our team can review the checkout options.

Review the room charge checklist
Can we use our existing pantry or fixtures?

Our team reviews your current pantry, shelves, coolers and checkout area as part of planning. Share your setup when you inquire so we can discuss what to keep and what may need to change.

Explore hotel market layouts
Does a lobby market suit a convention or group hotel?

It can. Group guests may eat around session times, so planning can put coffee, breakfast items and quick snacks up front for early mornings and late evenings. Guests pay at self-checkout, so a busy group return does not have to tie up the front desk.

Plan a market for a convention hotel
How do we get started in Orlando?

Start with your hotel’s location and current lobby setup. The GrabScanGo hotel team reviews the property, checks whether Fully Managed service reaches it and recommends the right path.

Let’s talk about your hotel

A better lobby market
starts here.

Send us your Orlando-area hotel’s location and a short note on your current lobby setup. We’ll tell you which service options are available for your property and which path we recommend.

Tell Us About Your Hotel

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