Our service areasPhoenix, AZ · Hotel lobby markets

Hotel Lobby Markets for Phoenix-Area Hotels

Give guests a place to pick up snacks, drinks and everyday essentials in your lobby. GrabScanGo helps Phoenix-area hotels plan a lobby market with no-app self-checkout, and our hotel team recommends the right operating path for your property.

Tell Us About Your Hotel
GrabScanGo lobby market with pendant lamps, GSG-branded coolers, snacks and self-checkout
Two ways to run it. One hotel team.

A plan built around
your Phoenix-area hotel.

We start by reviewing your property, then recommend the path that fits. Fully Managed service is offered for eligible hotels where a local service operator partner is available. Our hotel team checks whether it reaches your property.

With Hotel Operated, your hotel team or its existing vendor handles purchasing, stocking and daily operation. GrabScanGo provides assortment, planogram and pricing guidance, checkout technology, payments, inventory tools, launch support and ongoing platform support.

See how Hotel Operated works
The Phoenix-area hotel market

What shapes guest demand
across Greater Phoenix.

Greater Phoenix spreads downtown convention hotels, resorts and airport properties across one large metro. Public figures from the region’s tourism office, airport and spring training league show who is coming and when.

Many hotels, different guests

Visit Phoenix says the region has more than 69,000 guest rooms across more than 500 hotels and resorts. A downtown convention hotel and a smaller hotel in Tempe or Mesa host different guests, so the product mix and the size of the market should start with who stays at your property.

Early flights and late arrivals

Phoenix Sky Harbor served more than 51.6 million passengers in 2025. Hotels near the airport may have guests who check in late or leave before breakfast. A self-checkout market lets them pick up water or a snack without waiting at the front desk.

Spring training weeks

The Cactus League brings 15 Major League teams to 10 ballparks across the Valley, from Surprise and Goodyear to Mesa and Scottsdale. Spring training opens Feb. 19, 2027. Hotels near the ballparks can plan shelf space and stock levels for those weeks before they start.

Sources: Visit Phoenix, regional hotel inventory; Phoenix Sky Harbor, 2025 passengers; Cactus League, 2027 season

Start with your hotel

Make more of your lobby.

Whether you already have a market or are starting with an open corner, we can help you plan the next step.

01

Refresh an existing pantry

If your hotel already has a pantry or sundry shop, start there. We look at the layout, what sells and how guests pay, then suggest changes to the shelves, products and checkout.

Improve your current market
02

Move beyond vending

Open shelves and refrigerated coolers hold more of what guests ask for, from cold drinks to everyday essentials. Guests pick what they want and pay at self-checkout, with no app to download.

Compare markets and vending
03

Create a new market

A spare corner near the lobby or breakfast area can become a market. It starts with a property review, where we plan fixtures, products and checkout for the space you have.

Plan a hotel lobby market
GrabScanGo market examples

Different spaces.
The same welcome convenience.

Explore layouts from our hotel market gallery.

See all hotel market examples
From hotel teams

More convenience for guests.
Fewer interruptions at the desk.

Time for your guests

High quality items that the guests really enjoy. User friendly. Frees up your desk agents for their daily customer service, without any pantry interruptions.
General Manager, Holiday Inn Express

After Hours Convenience

We are 2 blocks from an arena, and after a concert there's people crammed in there [the lobby market] like sardines. It's crazy. It's a huge hit on concert nights because our other food areas are closed at that hour. We do room service until 10, and these concerts are getting out at 11 o'clock at night.
General Manager, Wyndham, Full Service Hotel
Hear from more hotel managers
From first conversation to daily service

A plan for your property.

  1. Review your hotel

    Tell us where your hotel is, what guests can buy today and how much space you have. Our hotel team checks whether Fully Managed service reaches your property and recommends the right path.

  2. Plan the market

    Work through the layout, fixtures and product mix around the guests you actually host, such as convention groups downtown, spring training visitors or travelers on early flights.

  3. Set up checkout

    Guests scan and pay at GrabScanGo self-checkout, with no app to download. Room charges are available with supported PMS compatibility.

  4. Keep it stocked

    For eligible Fully Managed hotels, a local service operator partner stocks the shelves and handles daily operation. With Hotel Operated, your team or existing vendor restocks, using GrabScanGo inventory tools and ongoing platform support.

Your questions

Before you get started.

More detail on costs, profitability and product selection is available in our hotel market articles.

Our planning guides for convention hotels and airport hotels cover group schedules, late arrivals and early departures.

What is a hotel micro market?

A hotel micro market is a self-service lobby shop with open shelves, refrigerated products and self-checkout. Guests choose snacks, drinks and everyday essentials, then pay at checkout without downloading an app.

Is Fully Managed service available for Phoenix-area hotels?

Our hotel team checks this for each property. Fully Managed service is offered for eligible hotels where a local service operator partner is available. If it doesn’t reach your hotel, Hotel Operated lets your team or existing vendor run the market with GrabScanGo technology and support.

Explore Fully Managed
What does it cost to set up a lobby market?

For eligible Fully Managed hotels, setup is provided at no cost to the hotel, with a monthly profit share. With Hotel Operated, your hotel handles purchasing and stocking. After reviewing your property, our team walks you through the costs for the path we recommend.

Read the hotel market cost guide
Who stocks the market?

For eligible Fully Managed hotels, a local service operator partner sources and stocks the products and handles daily operation. With Hotel Operated, your hotel team or its existing vendor does this, and GrabScanGo provides the checkout technology, inventory tools and platform support.

Can we keep our existing pantry or fixtures?

Our team reviews your current pantry, shelves, coolers and checkout area as part of planning the market. Share your setup when you inquire so we can talk through what to keep and what may need to change.

Explore hotel market layouts
Can guests charge purchases to their rooms?

Room charges are available with supported PMS compatibility. Tell us which property management system your hotel uses so our team can review the checkout options.

Read the room charge checklist
Can we plan the market around spring training?

Tell us which weeks are busiest at your hotel, and our team can factor them into the product mix and shelf space during planning. Once the market is open, inventory tools show what is selling so stock can follow demand.

See what sells in hotel markets
How do we get started in Phoenix?

Tell us your hotel’s location and current lobby setup. Our hotel team reviews your property, checks whether Fully Managed service reaches it and recommends a path.

Let’s talk about your hotel

A better lobby market
starts here.

Share your Phoenix-area hotel’s location and what guests can buy today. Our hotel team will review your property and recommend the next step.

Tell Us About Your Hotel

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