Give guests a place to pick up snacks, drinks and everyday essentials in your lobby. GrabScanGo helps Phoenix-area hotels plan a lobby market with no-app self-checkout, and our hotel team recommends the right operating path for your property.
We start by reviewing your property, then recommend the path that fits. Fully Managed service is offered for eligible hotels where a local service operator partner is available. Our hotel team checks whether it reaches your property.
With Hotel Operated, your hotel team or its existing vendor handles purchasing, stocking and daily operation. GrabScanGo provides assortment, planogram and pricing guidance, checkout technology, payments, inventory tools, launch support and ongoing platform support.
Greater Phoenix spreads downtown convention hotels, resorts and airport properties across one large metro. Public figures from the region’s tourism office, airport and spring training league show who is coming and when.
Many hotels, different guests
Visit Phoenix says the region has more than 69,000 guest rooms across more than 500 hotels and resorts. A downtown convention hotel and a smaller hotel in Tempe or Mesa host different guests, so the product mix and the size of the market should start with who stays at your property.
Early flights and late arrivals
Phoenix Sky Harbor served more than 51.6 million passengers in 2025. Hotels near the airport may have guests who check in late or leave before breakfast. A self-checkout market lets them pick up water or a snack without waiting at the front desk.
Spring training weeks
The Cactus League brings 15 Major League teams to 10 ballparks across the Valley, from Surprise and Goodyear to Mesa and Scottsdale. Spring training opens Feb. 19, 2027. Hotels near the ballparks can plan shelf space and stock levels for those weeks before they start.
Whether you already have a market or are starting with an open corner, we can help you plan the next step.
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Refresh an existing pantry
If your hotel already has a pantry or sundry shop, start there. We look at the layout, what sells and how guests pay, then suggest changes to the shelves, products and checkout.
Open shelves and refrigerated coolers hold more of what guests ask for, from cold drinks to everyday essentials. Guests pick what they want and pay at self-checkout, with no app to download.
A spare corner near the lobby or breakfast area can become a market. It starts with a property review, where we plan fixtures, products and checkout for the space you have.
More convenience for guests. Fewer interruptions at the desk.
Time for your guests
High quality items that the guests really enjoy. User friendly. Frees up your desk agents for their daily customer service, without any pantry interruptions.
General Manager, Holiday Inn Express
After Hours Convenience
We are 2 blocks from an arena, and after a concert there's people crammed in there [the lobby market] like sardines. It's crazy. It's a huge hit on concert nights because our other food areas are closed at that hour. We do room service until 10, and these concerts are getting out at 11 o'clock at night.
Tell us where your hotel is, what guests can buy today and how much space you have. Our hotel team checks whether Fully Managed service reaches your property and recommends the right path.
Plan the market
Work through the layout, fixtures and product mix around the guests you actually host, such as convention groups downtown, spring training visitors or travelers on early flights.
Set up checkout
Guests scan and pay at GrabScanGo self-checkout, with no app to download. Room charges are available with supported PMS compatibility.
Keep it stocked
For eligible Fully Managed hotels, a local service operator partner stocks the shelves and handles daily operation. With Hotel Operated, your team or existing vendor restocks, using GrabScanGo inventory tools and ongoing platform support.
A hotel micro market is a self-service lobby shop with open shelves, refrigerated products and self-checkout. Guests choose snacks, drinks and everyday essentials, then pay at checkout without downloading an app.
Is Fully Managed service available for Phoenix-area hotels?
Our hotel team checks this for each property. Fully Managed service is offered for eligible hotels where a local service operator partner is available. If it doesn’t reach your hotel, Hotel Operated lets your team or existing vendor run the market with GrabScanGo technology and support.
For eligible Fully Managed hotels, setup is provided at no cost to the hotel, with a monthly profit share. With Hotel Operated, your hotel handles purchasing and stocking. After reviewing your property, our team walks you through the costs for the path we recommend.
For eligible Fully Managed hotels, a local service operator partner sources and stocks the products and handles daily operation. With Hotel Operated, your hotel team or its existing vendor does this, and GrabScanGo provides the checkout technology, inventory tools and platform support.
Can we keep our existing pantry or fixtures?
Our team reviews your current pantry, shelves, coolers and checkout area as part of planning the market. Share your setup when you inquire so we can talk through what to keep and what may need to change.
Room charges are available with supported PMS compatibility. Tell us which property management system your hotel uses so our team can review the checkout options.
Tell us which weeks are busiest at your hotel, and our team can factor them into the product mix and shelf space during planning. Once the market is open, inventory tools show what is selling so stock can follow demand.
Tell us your hotel’s location and current lobby setup. Our hotel team reviews your property, checks whether Fully Managed service reaches it and recommends a path.
Let’s talk about your hotel
A better lobby market starts here.
Share your Phoenix-area hotel’s location and what guests can buy today. Our hotel team will review your property and recommend the next step.
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